Privacy Policy

Dignify Foundation is a confidential support initiative for women seeking compassionate listening, peer support, and help identifying appropriate community resources while navigating domestic abuse, coercive control, separation, or divorce.

Dignify Foundation is a peer-support and connection-based service. Dignify Foundation does not provide legal advice, therapy, emergency crisis response, medical advice, or housing placement.

This Privacy Policy explains how Dignify Foundation collects, uses, stores, shares, and protects personal information provided through our website at www.dignify.foundation, forms, email, and other communications.

We are committed to treating personal information with care, sensitivity, and respect for privacy and safety.

A. Information provided by participants

• Name or preferred name
• Email address
• Phone number
• Preferred contact method
• Availability for contact
• General support needs
• Language preferences
• Matching preferences
• Information voluntarily shared in intake forms or communication with Dignify Foundation

B. Information provided by supporters

• Name
• Email address
• Phone number
• City or region
• Language(s) spoken
• Availability
• Experience relevant to the supporter role
• References and screening information
• Training and onboarding information

C. Website usage information

We may collect limited technical information such as browser type, device type, IP address, pages visited, and date and time of visit. This information may be collected through standard website tools for security, performance, and analytics.

We collect personal information only as reasonably necessary to:

• Respond to requests for support
• Review supporter applications
• Assess whether Dignify Foundation is an appropriate fit
• Match participants with suitable supporters
• Communicate with participants and supporters
• Provide resource information
• Maintain basic service and volunteer records
• Improve website functionality and program operations
• Protect the safety, integrity, and proper operation of Dignify Foundation

Dignify Foundation is not an emergency, legal, medical, counselling, or housing service.

Because Dignify Foundation is a peer-support initiative, users should avoid submitting more personal or sensitive information than is necessary through website forms.

If a participant appears to be in immediate danger or requires emergency help, Dignify Foundation may encourage that person to contact emergency services, a crisis line, shelter, healthcare provider, or other appropriate professional service.

By submitting information through our website or forms, you consent to Dignify Foundation collecting, using, and storing your information for the purposes described in this Privacy Policy.

Where appropriate, Dignify Foundation may ask for specific consent to:

• Contact you by email, phone, or text
• Retain your intake information for matching and follow-up
• Contact references for supporter screening

You may withdraw consent to future contact at any time, subject to legal, safety, or record-keeping requirements.

We use information only for the purposes for which it was collected, including:

• Reviewing participant requests
• Selecting and presenting suitable supporter matches
• Making introductions between participants and supporters
• Conducting volunteer screening and onboarding
• Sharing appropriate community resource information
• Maintaining internal records for service delivery and safety

We do not sell personal information.

We do not use participant information for advertising.

We share personal information only on a limited, need-to-know basis.

Participant information

Participant information may be shared internally with authorized Dignify Foundation coordinators involved in intake, matching, and safety review. A participant's information may be shared with a selected supporter only to the extent reasonably necessary to make and maintain the support connection.

Supporter information

Supporter information may be shared internally with Dignify Foundation coordinators involved in volunteer screening, onboarding, matching, and oversight. Participants may be shown limited supporter profile information, such as:

• First name
• Brief bio
• Language(s)
• General support areas
• General region
• Life-stage information voluntarily included for matching

Dignify Foundation will make reasonable efforts to respect confidentiality. However, there may be limited situations where information may need to be disclosed without consent, including where:

• There is an immediate concern about someone's safety
• Disclosure is required by law
• Disclosure is necessary to respond to a court order, subpoena, or other lawful requirement
• Disclosure is needed to investigate serious misuse of the service, threats, harassment, or fraud

We take reasonable steps to protect personal information from loss, misuse, unauthorized access, disclosure, or alteration. These steps may include:

• Password-protected systems
• Restricted access to forms and records
• Secure cloud-based tools
• Limiting access to authorized coordinators only
• Staff or volunteer confidentiality obligations

No website, email system, or online storage platform can be guaranteed to be completely secure. Users should avoid submitting highly sensitive details unless necessary.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including intake, matching, volunteer administration, safety, and basic organizational recordkeeping.

Dignify Foundation may securely delete or anonymize information when it is no longer needed.

Subject to applicable law and practical limitations, you may request to:

• Access personal information we hold about you
• Correct inaccurate information
• Update your contact preferences
• Withdraw from Dignify Foundation services
• Request deletion of information where appropriate

Requests may be made by contacting us at the address listed in Section 17.

Dignify Foundation may contact users by email, phone, or text only in ways reasonably related to support requests, supporter applications, service coordination, or organizational administration.

Users should be aware that email and text messaging may not always be fully secure, especially on shared or monitored devices.

Dignify Foundation may use third-party service providers such as website platforms, form tools, email providers, and cloud storage systems. These providers may process personal information on our behalf. Examples may include:

• Website hosting provider
• Online form service
• Email service provider
• Secure cloud storage or volunteer management tools

Dignify Foundation will make reasonable efforts to use reputable service providers and limit the information stored in those systems to what is necessary.

Dignify Foundation is intended for adult women. It is not designed for use by children.

We may update this Privacy Policy from time to time. The updated version will be posted on this website at www.dignify.foundation/privacy-policy with a revised effective date.

For privacy questions or requests, contact:

Dignify Foundation
www.dignify.foundation